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TERMS OF SERVICE

 

This website is operated by CHARLOTTE NG STUDIO. Throughout the site, the terms “we”, “us” and “our” refer to CHARLOTTE NG STUDIO. CHARLOTTE NG STUDIO offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By accessing or using any part of the site, you agree to be bound by these Terms of Service. Any new features, which are added to the current store shall also be subject to the Terms of Service. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

In the event that the carrier is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery or otherwise, CHARLOTTE NG STUDIO will not be responsible for payment of return shipping costs levied by the courier. Similarly, CHARLOTTE NG STUDIO is not held responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer remains responsible for all shipping costs associated with returned packages due to failed delivery.

CHARLOTTE NG STUDIO will endeavour to ensure that the Content and the product descriptions on the Site are as accurate and complete as possible. We however do not warrant that “Content” and product descriptions are accurate, complete, current or error-free. Please refer to our SHIPPING & RETURN POLICY if you feel a product offered by CHARLOTTE NG STUDIO is not as described.

 

REGISTRATION

 

You will need to register an account to use some of the Services available to you on the Site. In registering an account and in your use of the Site, you agree to (where necessary) provide information about yourself that is true, accurate, current, and complete in all respects.

If you are under 18, by registering for an account with us or otherwise using our Services, you agree that you have informed your parents and guardians about such registration or use, and they have approved of such registration or use by you on the terms of use. CHARLOTTE NG STUDIO reserves the right to only accept orders from you if you are aged 18 or over.

We will never ask you for your account’s password either in writing (via email or otherwise), in person or on the phone. In using the Site, you are responsible for: (i) safeguarding any passwords used to access your account and our Services, and (ii) all use of our Services under your account. Please take reasonable care in protecting access to your account from any unauthorized use. If you suspect that the security of your account has been compromised or if there is unauthorised use of your account, please Contact Us immediately.

 

INTELLECTUAL PROPERTY

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with CHARLOTTE NG STUDIO. Any other use of our web site, including reproduction and Internet links, is strictly prohibited without our prior written permission.

 

THIRD-PARTY LINKS

 

The Site may include links to other websites or resources that are not operated or prepared by CHARLOTTE NG STUDIO. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.

CHARLOTTE NG STUDIO is not responsible for the content or accuracy of any off-Site pages, which include but is not limited to advertisers of the Site. Use of these external websites or resources will be at your own risk and subject to the terms of use and service contained within each of such sites.

 

ELIGIBILITY TO PURCHASE

 

In order to place orders with us, you must meet our conditions of eligibility:

Be in possession of a valid credit/debit card issued by a licensed bank acceptable to CHARLOTTE NG STUDIO for payment

Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site).

 

In placing an order with us, you authorise CHARLOTTE NG STUDIO to process a charge or charges on your credit/debit card in the amount of the total purchase price of your order. You also expressly authorise us to use personal information provided by you to perform appropriate anti-fraud checks such as credit checks and also to, where necessary, transmit or obtain information about you to or from third parties including, but not limited to, credit reference or fraud-prevention agencies, which may keep a record of that information.

All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.

The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.

 

PRIVACY

 

CHARLOTTE NG STUDIO treats our customers account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured.

 

MARKETING COMMUNICATIONS

 

You agree that we may use the personal data you provide to us to offer direct marketing communications to you from time to time, in accordance with the below provisions and the remainder of this Privacy Policy:

 

We may market to you our goods and services, and the goods and services of: (a) our related companies (including our affiliate and subsidiary companies), (b) joint venture partners, and (c) other third party providers. Such marketing communications may be in various forms, including advertisements, special events notifications or newsletters, and delivered via various methods in accordance with the personal data that you provide to us, such as by email, SMS, notifications on your social media pages or postal mail.

 

Such marketing communications may market or offer products or services (including special events and promotions) in the following categories: Dining, food and beverages, sports, music, film, television and other entertainment, clothing and accessories, jewellery, luggage and bags, home furnishings, and housewares, automobiles, transport and travel, hotels, financial services, loyalty and reward programs, media services, entertainment services, social networking services, payment services, on-line advertising services, other e-commerce, information and communications and services, concierge services, and other products and services that we think may be relevant to you based on information you provide to us.

 

You may partially or entirely opt-out of receiving such direct marketing communications at any time by contacting our Privacy Officer at contact@charlottengstudio.com

Charlotte Ng Studio © 2019. All rights reserved. Fashion | HONG KONG DESIGNER |

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